Travel Industry Wire has a must-read on five online travel trends set to explode. Here’s their take on mobile:
“…mobile services must fulfill a basic need. So apps may not be for everybody but firms should be optimizing for mobile. Before doing so they must carefully consider their target audience.
You can’t really talk about mobile without thinking about social and of course local. If any further proof is needed: in March this year 350 million Facebook users (who are also consumers!) had accessed the social network via a mobile device.
Hotwire President Clem Bason argues that: ‘A number of companies have integrated social media into their mobile offerings, but no travel company has completely nailed it yet.’ ” [Emphasis mine]
Additionally, recent research from the Pew Internet & American Life study suggests that mobile has reached its tipping point while Google provides clear insights into the mutli-screen world. So, if mobile’s so important, why aren’t more travel companies — a sector where mobile’s a no-brainer — nailing it?
The worst part? It’s not actually that hard. Now, don’t get me wrong, I don’t want to belittle the work needed. It’s real. But the fundamentals of a mobile strategy remain clear. For instance, check out the following:
- Are you mobile enough?
- Why the mobile web scares Google to death
- Apple vs. Samsung vs… You?
- Are apps necessary to your mobile strategy?
If you’re looking at how mobile can work better for your brand in 2013, give me a call or drop me a linel. I’m happy to help.